FAQs
Answers, simplified.
Got Questions?
We’ve Got Answers.
Whether you’re just getting started or already a pro, our FAQ section covers everything you need
– from billing to features – to make your experience smoother.
1. I have an idea, how can I get help?
Gidysoft builds your application ideas from scratch to online and release to the end user. For more information feel free to contact us.
2. There are some issues with our Android/iOS applications, can you fix it?
Of course, we will support you if your applications are developed with Native languages. For detailed information, please contact our support team.
3. How can I contact you?
You can contact us from our contact page. Feel free to contact us!
4. Do you provide consultancy services?
We provide consultancy on all aspects of our services that we are competent in. You can contact us for more information.
5. Can you provide technical support for our application that is actively in use?
We give support for your software projects within our competence areas. For detailed information, please contact us.
6. Where can we see your sample projects that you have done?
You can see it in the references section of our website. All our non-corporate references are available on the page.
7. How do you advance your work process?
First, we prepare the analysis of the project that comes to us, and then we create the technical specification and requirement document. Then our Scrum master prepares the plans for development. We proceed by identifying the best solutions for the professional implementation of your applications. After the development process has started, we are in constant contact with our customers and carry out the process of the project together. After the development process is completed, we make all our tests and upload your site and applications to the markets and open them for use.
8. What are your job opportunities, are there any open positions?
We are always working to grow our team, and we are proud to see you on our team. Please send us your CV via [email protected] mail for opportunities.
9. Do you provide support after the project process is over?
After our project development is completed, we provide technical support within the scope of one month as free support. Then, depending on the customer's request, continuous support is provided within the scope of our annual or monthly support packages. You can contact us for more information.
10. Are you just developing mobile applications?
No, we have developers in all areas related to software.
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